Frequently Asked Questions
- American Notary Group - 1(323)349-0860
What is Live Scan Fingerprinting?
Live Scan Fingerprinting is an inkless electronic fingerprinting. The
fingerprints of the applicant are scanned electronically by a Department
of Justice (DOJ) certified operator and upon completion are transmitted via
a DOJ certified software to the terminal of the California Department
of Justice (DOJ) and then (if required) to the Federal Bureau of Investigation
(FBI). The DOJ / FBI upon receiving the fingerprints of applicant will
in turn conduct a criminal background check of the fingerprinted applicant.
The result will be sent from the DOJ to the requesting agency electronically
or via regular mail. The Dept. of Justice is the primary coordinator of the
How long does the fingerprinting process take?
The live scan fingerprinting process can take from 10 minutes up to 30 minutes
depending on the clear fingers impression of the fingerprinted applicant.
However, the criminal background record search can take from three (3) to
five (5) working days depending on the agency requesting your fingerprints
background search and possibly up to 12 weeks.
Please note, once we inform you that your fingerprints was transmitted
successfully, please direct all of your future inquiries to the agency or
employer who requested your background check.
How can I check the status of my fingerprints
Please allow a minimum of seven days before making a status inquiry. Applicants
should check first with the agency that requested the background review since
the Department of Justice sends results directly to the applicant agency.
Requests that require the manual processing of criminal history information,
such as those involving pre-1945 cases, also may delay the reporting of results.
24-hour Automated Telephone Service Available: 916-227-4557. If a requesting
agency does not have results yet and digital Live Scan fingerprints were
submitted, you can use the automated telephone system to check on your
submission. You will need the following information: (1) your date of birth;
and (2) the 10-digit Automated Transaction Identifier (ATI) number that appears
at the bottom of the Department of Justice form requesting Live Scan fingerprint
background checks. The ATI number always appears in the following sequence:
1 LETTER; 3 NUMBERS; 3 LETTERS and 3 NUMBERS. G767FTC200. (Source DOJ).
I was informed by the Requesting Agency that my
fingerprints submission was rejected. What is your policy on the resubmission
of my fingerprints?
Your fingerprints live scan will be resubmitted for the second time at
no additional charge to you. An appointment is preferred, please call
(323)349-0860 to schedule an appointment. You need to bring your ID and the
rejection letter with you.
How much does it cost?
The fee for live scan fingerprinting depends on the level of service. In
addition to the DOJ and rolling fee, your requesting agency might ask for
the FBI background check or other type of service and search. Your total
fee depends on the level of service, and it will be disclosed to you before
your fingerprints are scanned and transmitted.
Who pays for the fee?
If your employer has an account with us and the applicant has an
authorization to bill the employer's account, then your employer will cover
the fee. Otherwise, the fingerprinted applicant will shoulder the fee.
What do I bring with me to the Fingerprinting
The Live Scan Request form as provided to you by the requesting agency.
A payment for the service (you may call us for the total fee).
Live Scan Fingerprinting Applicant must present a valid photo identification
to the Live Scan Operator. Expired identification cards will not be accepted.
A valid Government issued form of identification includes: California ID,
Driver License, U.S. Passport, Other States Issued ID or Driver License.
Where can I get a request for live scan form?
The requesting agency (agency that is requesting the background check) will
provide you with the live scan form. If you know your form number, you may
check our link of forms by
Generally, the request for live scan fingerprinting form is a Government
form in triplicate, identified at the top with REQUEST FOR LIVE SCAN SERVICE.
You must obtain and use the correct form before being fingerprinted. ANG
does not physically supply the form.
Is an appointment necessary?
An appointment is preferred, and it will save you time. For an appointment
call us at 1(323) 349-0860.
What are your working hours?
ANG's Live Scan Fingerprinting services are available on the following days:
Monday to Friday: 9:00 a.m. to 6:00 p.m.
Saturdays per appointment only.
ANG's Live Scan Fingerprinting services are offered on a walk in basis,
appointments are preferred and may be scheduled by calling 323-349-0860.
I was fingerprinted last year for my Real Estate License,
do I need to be fingerprinted again for my Notary commission?
Yes. The Department of Justice does not permit the sharing of criminal history
records. In addition, each license, permit or employment requires a different
level of service, such as DOJ, FBI, or Firearm for example.
Where do I park?
There is metered parking along Colorado Blvd., and plenty of street parking
on Rockland Avenue.
What is your address?
American Notary Group is located at 2223 W. Colorado Blvd. / Los
Angeles, CA 90041 (Corner of Colorado and Eagle Rock) - Phone (323)349-0860
here for direction